๐๐ผ๐ ๐บ๐๐ฐ๐ต ๐๐ถ๐บ๐ฒ ๐ฑ๐ผ ๐๐ผ๐ ๐ด๐ถ๐๐ฒ ๐ฎ๐ป ๐๐ป๐ฑ๐ฒ๐ฟ๐ฝ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ถ๐ป๐ด ๐ถ๐ป๐๐ฒ๐๐๐บ๐ฒ๐ป๐ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ?
1. Hire a manager after a period of strong performance.
2. Watch in discomfort as you donโt experience that performance, maybe the opposite.
3. Spend a huge amount of thinking time and emotional labour working out why it wasn’t your fault.
4. Sack the manager.
5. Rinse and repeat with potentially similar outcomes.
Now that might not be you, but it is a story that plays out regularly.
Experiencing underperformance is one of the unavoidable realities of hiring an active manager. And itโs painful for everyone; clients, managers and advisers. And badly managed pain creates some predictably bad outcomes for all parties.
One important and manageable issue is time horizon mismatch. And this is whatย Paul Richardsย and I explore in the latest episode of Decision Nerds (link in comments). We explore:
๐ช๐ต๐ ๐ถ๐ป๐๐ฒ๐๐๐บ๐ฒ๐ป๐ ๐ฒ๐ฑ๐ด๐ฒ ๐ถ๐ ๐ป๐ผ๐ ๐ฒ๐ป๐ผ๐๐ด๐ต โ managers need an appropriate amount of time to let their edge play out (if indeed they have one at all). It may be longer than you think.
๐ง๐ต๐ฒ ๐๐๐ ๐๐ผ๐ป ๐๐ป๐ฑ๐ฒ๐ โ a simple way of articulating time frames that can help everyone.
๐๐๐ฒ๐ฟ๐๐ผ๐ป๐ฒ ๐ต๐ฎ๐ ๐ฎ ๐ฝ๐น๐ฎ๐ป ๐๐ป๐๐ถ๐น ๐๐ต๐ฒ๐ ๐ฎ๐ฟ๐ฒ ๐ต๐ถ๐ ๐ถ๐ป ๐๐ต๐ฒ ๐ณ๐ฎ๐ฐ๐ฒ โ we posit that most peopleโs ability to predict how they will deal with the pressure of underperformance wonโt reflect reality when things get tough.
We talk about the distinct behavioural pressures facing clients, advisers and managers and what they might consider doing to make things easier.
Available in all the usual places and below:
https://www.buzzsprout.com/2164153/14941612-underperformance-everyone-s-got-a-plan-until-they-re-hit-in-the-face