New Decision Nerds Podcast – Dealing with Underperformance

๐—›๐—ผ๐˜„ ๐—บ๐˜‚๐—ฐ๐—ต ๐˜๐—ถ๐—บ๐—ฒ ๐—ฑ๐—ผ ๐˜†๐—ผ๐˜‚ ๐—ด๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐—ป ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ?

1. Hire a manager after a period of strong performance.

2. Watch in discomfort as you donโ€™t experience that performance, maybe the opposite.

3. Spend a huge amount of thinking time and emotional labour working out why it wasn’t your fault.

4. Sack the manager.

5. Rinse and repeat with potentially similar outcomes.

Now that might not be you, but it is a story that plays out regularly.

Experiencing underperformance is one of the unavoidable realities of hiring an active manager. And itโ€™s painful for everyone; clients, managers and advisers. And badly managed pain creates some predictably bad outcomes for all parties.

One important and manageable issue is time horizon mismatch. And this is whatย Paul Richardsย and I explore in the latest episode of Decision Nerds (link in comments). We explore:

๐—ช๐—ต๐˜† ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—ฒ๐—ฑ๐—ด๐—ฒ ๐—ถ๐˜€ ๐—ป๐—ผ๐˜ ๐—ฒ๐—ป๐—ผ๐˜‚๐—ด๐—ต โ€“ managers need an appropriate amount of time to let their edge play out (if indeed they have one at all). It may be longer than you think.

๐—ง๐—ต๐—ฒ ๐—•๐˜‚๐˜…๐˜๐—ผ๐—ป ๐—œ๐—ป๐—ฑ๐—ฒ๐˜… โ€“ a simple way of articulating time frames that can help everyone.

๐—˜๐˜ƒ๐—ฒ๐—ฟ๐˜†๐—ผ๐—ป๐—ฒ ๐—ต๐—ฎ๐˜€ ๐—ฎ ๐—ฝ๐—น๐—ฎ๐—ป ๐˜‚๐—ป๐˜๐—ถ๐—น ๐˜๐—ต๐—ฒ๐˜† ๐—ฎ๐—ฟ๐—ฒ ๐—ต๐—ถ๐˜ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ณ๐—ฎ๐—ฐ๐—ฒ โ€“ we posit that most peopleโ€™s ability to predict how they will deal with the pressure of underperformance wonโ€™t reflect reality when things get tough.

We talk about the distinct behavioural pressures facing clients, advisers and managers and what they might consider doing to make things easier.

Available in all the usual places and below:

https://www.buzzsprout.com/2164153/14941612-underperformance-everyone-s-got-a-plan-until-they-re-hit-in-the-face